Can You Export Amazon Reviews? (2026 Policy + Compliant Paths)
Yes for your own reviews, no for everyone else's. Amazon's data request page exports your review history for free; sellers can download the Voice of the Customer and Feedback reports; but product-page reviews from other customers have no export — Amazon staff confirmed it on the Seller Forums, and scraping them violates the Conditions of Use. Here's the policy in detail and what to do instead (checked September 2026).
What Amazon's rules actually say (2026)
Three documents define the boundary. All quotes below were checked on the official pages in September 2026.
1. The Conditions of Use — the license excludes extraction
Amazon grants users a “limited, non-exclusive… license to access and make personal and non-commercial use of the Amazon Services”, and states that this license does not include “any use of data mining, robots, or similar data gathering and extraction tools”. Bulk-copying reviews falls under exactly that clause — so exporter tools that scrape are a terms violation even when a browser technically lets them run. Conditions of Use
2. The Seller Forums answer — no official export exists
Asked directly how to export customer reviews to Excel or CSV, an Amazon staff member (“Michelle at Amazon”) answered: “at this time that is not an option. However, you can download your Voice of the Customer… and Seller Feedback.” That remains the official line: the two seller reports exist, a product-review export does not. Seller Forums thread
3. The community guidelines — reviews aren't yours to take
Amazon's community guidelines treat reviews as part of its “community features”, and list the consequences for violations: removing content, limiting community features, suspending or terminating accounts, and withholding payments. Reviews are licensed to Amazon's shopping experience — not to third-party exporters. Community Guidelines
3 compliant ways to get review data into a spreadsheet
Your own review history — Amazon's data request
Go to Amazon's Request your data page, sign in, select your categories, submit, then download from the secure email link. Free, official, and includes the reviews you wrote (Amazon doesn't promise an exact file list, so check the delivered package). Full walkthrough in our step-by-step export guide.
Seller reports — Voice of the Customer + Feedback
In Seller Central: Performance → Voice of the Customer for aggregated customer-experience comments and CX health per ASIN, and Performance → Feedback for the downloadable service-feedback report. Both are the exports Amazon itself points to.
Reviews you already own — your Shopify/Judge.me store
If you collect reviews in your own store system, they're yours to export: Judge.me exports CSV straight from its admin (free plan, up to 100,000 reviews per file). See our Judge.me export guide.
Why “just scrape it” backfires
Beyond the terms violation, Amazon actively limits accounts showing “unusual reviewing behavior” and data-gathering patterns — shoppers have reported losing in-depth review access after tripping Amazon's extraction detection, and sellers put their whole account on the line. And practically: scraped snapshots go stale, while a report you regenerate weekly stays current. Every path above is free — the paid shortcut buys risk, not data.
Have review data you legitimately hold?
Turn it into answers — free, in your browser
The Review Summarizer reads pasted reviews for sentiment and themes; the CSV Analyzer charts ratings and trends from a whole file; the Fake Review Checker screens suspicious patterns. No account, nothing uploaded.
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KnowVault's full report clusters thousands of reviews into themes with example quotes and a prioritized fix-first list — every claim traceable to its source review.
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See what's in the report →Frequently Asked Questions
Can I export Amazon reviews to a CSV file?
Reviews you wrote yourself: yes — Amazon’s “Request your data” page delivers your review history for free. Reviews other customers wrote on product pages: no. Amazon staff have confirmed on the Seller Forums that downloading customer reviews “is not an option”, and its Conditions of Use exclude data-mining and extraction tools from the license it grants users.
Is it legal to scrape Amazon reviews?
Scraping breaks Amazon’s terms of service regardless of the wider legal debate: the Conditions of Use state the license does not include “any use of data mining, robots, or similar data gathering and extraction tools”. For sellers, the practical risk is account-level: Amazon can remove content, limit features, or suspend accounts over guideline violations. This page doesn’t cover scraping and no tool on our site scrapes.
What can sellers download instead?
Two official reports, both free: Voice of the Customer (aggregated customer experience health and comments, in Seller Central under Performance) and the Seller Feedback report (your service feedback, under Performance → Feedback). Amazon staff point to exactly these two in the Seller Forums answer.
What about my product reviews for brand-registered stores?
Brand-registered sellers can read customer review insights inside Seller Central (Brand Tailored Promotions / review dashboards), but there is still no bulk CSV download of product-page reviews in 2026. To analyze review text, export data you legitimately hold — your own review history, your feedback reports, or reviews collected in your own Judge.me/Shopify system — and run it through a free analyzer.